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The Matrix Online Update 36
The
Matrix Online storyline continues
with the introduction of episode 2.3 cinematic and missions. This update also
includes a new UI for the Customer Service tool and introduces new bugs in
the system. Flies, actually…
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Technical and Account Support Hours for 9/27/05
Technical and Account support phone and
chat support will close early on Tuesday September 27th 2005, at 1:30pm PST.
Chat support is normally available Monday through Friday 9:00am - 6:00pm PST
except holidays. Telephone support is normally available Monday through
Friday 9:00am - 1:30pm and again 3:30pm – 6:00pm PST except holidays.
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Hot Fix September 20, 2005
- Players
encountering the "Stuck in Interlock" bug can now use the
Withdraw button to exit Interlock.
- More
situations that cause the stuck in Interlock bug have been fixed
- Right-clicking
a message and selecting Ignore now
works correctly.
- The
Warn option has been removed
from the right-click menu. (AOL Messenger option.)
- Right-clicking
an area or team message and selecting Reply now works correctly.
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The Matrix Online Update 35 (Updated)
The big news for this update is the first
stage of SOE chat
implementation for
The Matrix Online. With this update, players will be able to chat with players on other servers
and with players in other SOE games.
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Tech Phone Support and Live Chat Closed Sept. 5th
Technical Phone Support and Live chat will
be closed Monday September 5, 2005 in observance of the Labor day
holiday.
Normal hours for both Tech Support and Live Chat will
resume on Tuesday September 6 2005.
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Lending a Helping Hand In the Wake of Hurricane Katrina
Hurricane Katrina has left an incredible wake of
destruction across the south. Sony Online Entertainment
would like to ask you to take a moment to make a donation to the American Red
Cross in order to help alleviate some of the suffering.
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